VISION: 

To be respected and appreciated by our customers for the outstanding quality of our work, creativity, helpfulness, and the effectiveness of our training programs

MISSION

The Training and Development Division creates, promotes and fosters individual and organizational effectiveness by developing and offering an array of innovative and diverse programs in support of the organization’s commitment to employee development, partnerships, and organizational enrichment.

OUR GOALS

We accomplish our mission by focusing on the following goals:

Provide quality, cost-effective training designed to increase individual and organizational productivity and enrichment.

Provide development opportunities that enhance knowledge, develop skills and enrich the organization.

Create, promote and foster an organizational environment that values development, diversity and growth opportunities for all employees.

Provide individuals and the organization with the tools to respond effectively to customer needs as well as current and future demands for service.

Provide ongoing leadership and support to the organization’s succession efforts.

Promote, support and leverage technology resources and tools to improve and enhance workflow efficiency and improve customer service.

Training and Development Mission Statement

The mission of our training and development staff is to promote and support employee development and organizational effectiveness by providing high-quality educational training programs. Trainings are designed to meet individual, group or departmental, and institutional needs and objectives. We strive to enhance individual learning and development as the means for creating a better workplace environment and for building a stronger Amherst College community.

What is Training and Development?

Training is an educational process. People can learn new information, re-learn and reinforce existing knowledge and skills, and most importantly have time to think and consider what new options can help them improve their effectiveness at work. Effective trainings convey relevant and useful information that inform participants and develop skills and behaviors that can be transferred back to the workplace.

The goal of training is to create an impact that lasts beyond the end time of the training itself. The focus is on creating specific action steps and commitments that focus people’s attention on incorporating their new skills and ideas back at work.

Training can be offered as skill development for individ

uals and groups. In general, trainings involve presentation and learning of content along with practicing new skills as a means for improving workplace behaviors and enhancing performance.